Rock Hall has a quarterly billing cycle; January-March, April-June, July-September, October-December.
Each property owner’s meter is read during the last two weeks of each quarter. Invoices are generated and mailed to each property owner on the last day of each quarter: March 31, June 30, September 30 and December 31.
Payment is due by the calendar end of the following month; April 30, July 31, November 30, January 31.
After that date, there is a 10 day period to pay the invoice at a 5% interest rate (by 4:30 PM end of day 10)
On the 2nd Tuesday of the (last day to pay) month and after 4:30 PM, the property will be tagged (on the door knob) indicating that the water line from the meter will be turned off on the following day unless a payment plan has/had been established with the Town of Rock Hall/Utilities Board to turn the water supply back on.
The property owner will then contact the town of Rock Hall to have water turned back on (fee associated).
The Utilities Board, comprised of the Mayor and Council, in its sole and absolute discretion and on a case-by-case basis, may authorize and approve an alternative payment schedule for any quarterly bill